Support Services
The MadisonAV Technical Services team are here to assist with product issues; whether they be configuration issues, suspected software bugs or if you just want to know how something should work, as well as product repairs and returns.
We provide support to our network of authorised partners who offer sales, service and assistance to our valued end users. Once you are approved to access our online Partner Portal you can raise technical support cases, search our articles for solutions, request a product repair or return, and check warranty status for items purchased from MadisonAV.
It’s the best way to manage communications and to collaborate with us on your support requirements – so you can stay ‘beyond connected’.
For more information regarding our Support, Repair & Warranty guidelines please download the guide below
SUPPORT & WARRANTY GUIDE Partner Portal Login AMX EXTENDED WARRANTY FOR GOVERNMENT