In early 2020 MadisonAV was launched; a business dedicated to being your leading value-added distributor of specialised professional AV products.

Previously known as Madison Technologies, and with 20 years expertise in the realm of broadcast, cable supply, and infrastructure management, our AV business unit had gradually added complimentary brands to assist us to grow. But with the addition of the HARMAN Professional brands and in response to your feedback, it was time for us to forge our new identity and to provide you with a more focused product portfolio and level of service.

Since our transition into MadisonAV, our team has concentrated our efforts on the support that our customers need to achieve success; and through this process we have formed a designated Technical Sales Support Team – or TSST as they are known internally.

This team of technical experts across multiple brands and disciplines are passionate about enabling and assisting our partners in bringing their AV projects to life. From infrastructure advice, audio engineering specification, sound masking, hearing loop design or solution architecture, our Technical Sales Support Team has the substantial ability to help optimise your project offering expertise and personalised support.

The MadisonAV TSST team provides pre-sales technical support for you and your clients:

• Technical Expertise & Sales Support. Decades of experience at your fingertips. From design to deployment and ongoing performance – our technical experts, customer support team and field service engineers are committed to your success.                                                                                                                                                                                                                                                                           
• Ease Modelling and Specialised Designs. Our design tools, in-house expertise, and access to world-leading specialists across our numerous manufacturing brands enables us to recommend effective solutions for even the most complex projects.

The best way to collaborate with us on your technical support requirements is to contact us via our online project assistance form:

MEET THE TEAM.

Cameron Lucas – Technical Manager | Technical Services

Over the last 10 years Cameron has supported MadisonAV and our partners in delivering exceptional AV system design solutions across many diverse applications; while also providing daily technical assistance, customer service support and training across MadisonAV’s vast range of product solutions.  Cameron is a Certified Dante Trainer, L1 and L2 and specialises in delivering experienced support and troubleshooting assistance.

Andrew Taylor – Pre-Sales Engineer – Audio Solutions | Technical Services

With over 20 years in the audio industry, Andrew brings a deep understanding of audio design and solutions. Intensely determined, Andrew continuously searches for new possibilities, especially when trying to solve complex problems, helping clients choose the right solutions.

Dion Tilley – National Business Development and Consultant Liaison Manager

With 26 years experience, working his way through this exciting industry we call AV; Dion’s background spans a variety of roles from consultant, integration and project management. This places him in the unique position of being able to provide a real world, practical approach when it comes to assisting MadisonAV customer with system design and solution support for every part of the AV industry.

Benjamin Page – National Business Development Manager | Audio

With over 30 years in Professional Live Performance audio delivery, Benjamin understands the evolution of audio technology and its impact on the industry. Striving to produce ultimate audio delivery in every situation, Benjamin’s experience gives him a broad comprehension of real-world applications and the ability to create solutions with efficiency and ingenuity.

The best way to collaborate with us on your technical support requirements is to contact us via our online project assistance form

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